Terms & conditions

Last updated: 9 November 2026

These terms apply to orders placed with Voltveld, 12 Berkeley Crescent, Durban North, KwaZulu-Natal, through voltveld.co.za or by quote. By placing an order you accept them. Nothing in these terms limits your rights under the Consumer Protection Act, 2008 or the Electronic Communications and Transactions Act, 2002.

1. Prices

Prices are shown in South African rand (ZAR). Delivery and freight are not included and are confirmed on your invoice. Your invoice will show any applicable taxes. We try hard to keep prices and product information accurate; if we find an obvious error, we’ll contact you before accepting payment and you may cancel.

2. Orders and acceptance

Placing an order online is an offer to buy. A contract is formed when we send a confirmed invoice and you pay it. Items marked “available to order” are subject to supplier lead times, which we confirm on the invoice.

3. Payment

Payment is by EFT to the bank account shown on our invoice. Orders are processed once payment reflects. Always confirm our banking details directly with us if you receive a request to pay into a different account.

4. Delivery and collection

We deliver in South Africa by courier and ship internationally by freight, at the cost shown on your invoice. Delivery dates are estimates. Collection from Durban North is by arrangement. Please inspect goods on delivery and note any visible damage on the delivery note.

5. International orders

For deliveries outside South Africa, import duties, taxes and clearance charges are the buyer’s responsibility unless the quote states otherwise. You are responsible for making sure the products may be imported and used in your country.

6. Returns and cancellations

If goods are defective, you may return them within six months of delivery for repair, replacement or a refund, as provided for in the Consumer Protection Act. For orders placed online, you may cancel within seven days of delivery under the ECT Act; the goods must be unused and in their original packaging, and you pay the direct cost of returning them. Contact us before returning anything so we can arrange it.

7. Warranties

Products carry the manufacturer’s warranty, which differs by brand and product. Warranties usually require installation according to the manufacturer’s instructions and, where applicable, by a qualified installer.

8. Installation and suitability

We supply equipment and can offer guidance, but we don’t install or design systems. Fixed and grid-connected electrical installations in South Africa must be carried out and certified by a registered electrician. You are responsible for confirming that products suit your installation and comply with local regulations.

9. Liability

To the extent the law allows, we are not liable for indirect or consequential loss arising from the use of products bought from us. Our liability for any order is limited to the amount paid for it.

10. Governing law

These terms are governed by the laws of the Republic of South Africa.

Contact

Questions about these terms? Send us an enquiry.