Shipping
Delivery & export
Collect from Durban North, have it couriered anywhere in South Africa, or ship it across Africa, to Australia and beyond.
How delivery works
Every order is packed at our warehouse in Durban North. Because solar equipment ranges from a small fuse to a pallet of panels, we don’t charge a flat delivery fee. Instead, we work out the real cost for your order and destination and show it on your invoice before you pay.
| Option | Where | Cost |
|---|---|---|
| Collection | 12 Berkeley Crescent, Durban North | Free, by arrangement |
| Courier delivery | Anywhere in South Africa | Quoted on your invoice |
| International freight | Rest of Africa, Australia and other countries | Quoted per order |
Ordering for delivery in South Africa
- Add items to your cart and choose courier delivery at checkout.
- We email a confirmed invoice with the delivery cost and expected dispatch date.
- Pay by EFT. We dispatch once payment reflects and send you the tracking details.
Shipping outside South Africa
We regularly send orders beyond South Africa’s borders. Durban’s port and road links make it a practical starting point for shipments to the rest of Africa and overseas.
- Send an enquiry with your product list, quantities and delivery town and country.
- We reply with a quote covering the goods and freight to your destination.
- Once you accept and pay, we pack and hand over to the freight carrier.
Import duties, taxes and clearance charges in the destination country are the buyer’s responsibility unless your quote states otherwise. Check your country’s import rules for solar equipment and lithium batteries before ordering.
Lithium batteries
Lithium batteries are classed as dangerous goods for transport, which limits how they can be shipped, especially by air. We’ll advise on the best option for your destination when we quote.
Receiving your order
Please check your delivery on arrival and note any visible damage on the courier’s delivery note before signing. Then contact us with photos so we can sort it out.